Welcome to the RewardBuy Support Centre

If you have a question about the program, it may be answered in our FAQ section

If you can’t find the answer in the FAQs, please submit a query below and we’ll get back to you. Every support request is assigned a unique ticket number which you can use to track the responses online. A valid email address is required to submit a ticket.

Alternatively, you can give us a call on 1300 939 193.

Submit a New Query


Please give us as much detail as possible about the issue. This would greatly assist in fast-tracking and resolving your query. To update a previously submitted ticket, please login.

Submit a New Query

Check Ticket Status


Every query is assigned a unique ticket number which you can use to track the progress and responses online. For a log of all your current and past support requests please click here.

Check Ticket Status

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